cancellations & lateness

Please make any changes or cancellations 24 hours prior to your appointment. Late cancellations will be subject to a fee of 50% of the cancelled appointment. Repeat offenders are subject to 100% of the cancelled appointment.

No call no show appointments are responsible for 100% of the missed appointment. To book any future services a deposit of 50% of the scheduled appointment must be paid. This deposit is non-refundable in the event of a cancellation within the requested 24-hour timeframe.

Out of respect for other guests, services for clients arriving more than fifteen minutes late will be honored if time allows. We reserve the right to cancel or modify your services as needed to stay on time for all following appointments.

Please note some services may require a deposit to securing an appointment.

Color services must be maintained with professional products at home and in salon treatments are strongly encouraged. To maintain the health and longevity of your color you must protect your investment.

All redo requests must be made within 7 days of service.

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